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Halfords Autocentre Liverpool
Halfords Autocentre Liverpool
362 Smithdown Road
Liverpool
Merseyside
L15 5AN
United Kingdom
Tel: 0151 733 7207
Business type:
Halfords Autocentre Liverpool is here to support all your motoring needs. Our experienced ATA technicians are on hand to ensure your car is safe and road ready. Whether you're looking to book an MOT or car service, we have appointments available to book online or over the phone at a time to suit you. Our friendly experts can help with car repairs to new tyre fittings - plus we're never beaten on price on fitted tyres and offer same day tyre fitting for even greater convenience. All car parts are guaranteed for 2 years or 24,000 miles, whichever is sooner. For even further value, you can save money on your MOT and access exclusive motoring offers with the Halfords Motoring Club. Pop in or visit online to find out more about our expert motoring services.
Opening Times
Mon
08:00AM - 06:00PMTue
08:00AM - 06:00PMWed
08:00AM - 06:00PMThu
08:00AM - 06:00PMFri
08:00AM - 06:00PMSat
08:00AM - 05:00PMPayment Methods Accepted
GOOGLEPAY
GOOGLEPAY
Services:
Tyre Fitting, MOT, Oil Change, Car Repairs, MOTs, Electric Car Servicing, Clutch Inspection, Car Servicing, Hybrid Car Servicing, Free Car Checks, Air Con Regas, Brakes
Brands:
Autogreen, Avon, BF Goodrich, Bridgestone, Churchill, Continental, Dunlop, Dynamo, Firestone, Goodyear, Hankook, HiFly, Infinity, Lanvigator, Michelin, Nankang, Pirelli, RoadX, Rotalla, Sailun, []
Map location Select here to view map
1.0 out of 5 based on 1 review
Overall
rating
Booked for a tyre change via Asda tyres at 8am on Satuday (12/9/2020)
Initially I was told that they never received my tyre from Asda tyres and my car was never booked. (This was denied by Asda tyres who confirmed that the car indeed was booked for that time.)
Then after searching for 5 minutes, the tyre was found.
Then I was told that I have to leave the car and wait until I receive their call to pick it up which could be anytime upto 5pm on Satuday.
When I expained that this is not possible due to my schedule and I booked this time on Satuday because that was the only time I could have the tyre fitted, I was told by the manager that I could leave without my tyre or wait until I receive their call and those were my options.
When I asked how to complain I was told that this has nothing to do with Halfords and that they get only £10 for fitting the tyre and I can go and look up how to complain on the internet.
This is the second time this has happended to me in the same Halfords Autocentre branch and the same manager was on duty the previous time as well. I complained to Halfords in 2018 about this I never even got a reply.
So dont book for tyre fittings with Halfords Autocentre Smithdown Road unless you want waste your time. And don't bother complaining as they do not seem to reply to customer complaints.
Initially I was told that they never received my tyre from Asda tyres and my car was never booked. (This was denied by Asda tyres who confirmed that the car indeed was booked for that time.)
Then after searching for 5 minutes, the tyre was found.
Then I was told that I have to leave the car and wait until I receive their call to pick it up which could be anytime upto 5pm on Satuday.
When I expained that this is not possible due to my schedule and I booked this time on Satuday because that was the only time I could have the tyre fitted, I was told by the manager that I could leave without my tyre or wait until I receive their call and those were my options.
When I asked how to complain I was told that this has nothing to do with Halfords and that they get only £10 for fitting the tyre and I can go and look up how to complain on the internet.
This is the second time this has happended to me in the same Halfords Autocentre branch and the same manager was on duty the previous time as well. I complained to Halfords in 2018 about this I never even got a reply.
So dont book for tyre fittings with Halfords Autocentre Smithdown Road unless you want waste your time. And don't bother complaining as they do not seem to reply to customer complaints.
12th September 2020
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