Jims Carpets

Dont buy they sell SECONDS, take your money up front and then zero after sales/customer service....... 2 out of the 4 carpets have large faults on them - . even there own carpet specialist said they should never have been fitted as the faults are clearly visible. The fitters damaged the skirting of my newly fitted wardrobe and chipped the paintwork in my hall and bedroom. There are also gripper scratches on the walls. They offered to replace 2 carpets but with 50% being faulty and the damage i asked for a refund. At this point i was told i was after FREE carpets by the manager!!!!!. My husband has been dealing with him for the last 12 months - yes 12 months, promise of call backs and excuses. We paid 2k in total and they finally refunded a pittance of £138. Avoid avoid avoid

Iv purchased carpets & flooring from this company several times. Staff r very pleasant helpful & very knowledgeable, top quality products at a very decent price, definitely recommend :)

I have bought 6 carpets from Jim's Carpets. I have been very happy with the staff in the shop, the quality of the carpets and the fitters until recently. The fitter who fitted my bathroom and toilet carpet recently, damaged the walls, skirting board and broke the side-panel fittings on my new bath. I did not receive return telephone calls from Jim's carpets when promised and I have not received acknowledgement of the 2 letters that I have written. The carpets are generally good but I have now discovered that the after sales service is non-existent. I will be looking for a different company to supply and fit my hall, stairs and landing carpet later this year.

Fantastic shop like a tardis inside with great knowlegable staff and fantastic prices
Fitted my lounge carpet brilliant
Will buy from them again and again
Ask for Jamie