Recent reviews
The filters are excellent and the company reminds me when it’s time to change it. Orders are delivered promptly with all necessary instructions and fittings
Full review »
Very good. Been getting our filters from them for years. When there was a problem with a missing delivery last year they sorted it. Happy to recommend
Full review »
Great product. They were helpful with my small question about the setup. And delivery was very prompt.
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Delivered within expected timescale. Now installed. Instructions were easy to follow and the filter is working perfectly.
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Great service. I wanted to get a water softener and found their salt free one. Im glad i went for it because it is so much easier than the old salt one I used to have. Easy install and no more water marks on our stainless steel sink or elsewhere in the house.
Full review »
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UK Water Filters Ltd
Drinking water filters, softeners and anti scale treatments for homes and business - Fast National and International deliveries.
UK Water Filters Ltd
Unit D120, Parkhall Industrial Centre
London
SE21 8DE
United Kingdom
Tel: 020 8761 6611
Website: www.uk-water-filters.co.uk
Business type:
Payment methods accepted: Credit Card, Debit Card, Invoiced Payment, PayPal
Contact: Select here to contact by email
Opening hours
Monday
09:00 - 18:00Tuesday
09:00 - 18:00Wednesday
09:00 - 18:00Thursday
09:00 - 18:00Friday
09:00 - 18:00Business information
UK Water Filters
We are an internet based business that supplies drinking water filters throughout the UK and internationally.
- Well established - trading for over ten years.
- Trusted by thousands of regular customers.
- Get beautiful, purified, healthy drinking water in your home on tap 24/7.
- Save money on overpriced, harmful bottled water.
- All types of filters for homes and businesses.
- Better options than filter jugs.
- Great customer reviews.
- Free and friendly advice from our team of experts.
To find your best filter option check out our website:
www.uk-water-filters.co.uk
Map location Select here to view map
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4.9 out of 5 based on 917 reviews
Overall
rating
Arrived on time: all the parts were there: fitting was easy and the water quality has improved.
14th May 2020
Overall
rating
I found the product I wanted by searching using Google. However I needed two extra very minor items ,which I could not find on the Internet. I telephoned and was able to obtain these items along with the new water filter assembly.
There was a little delivery delay due to Covid 19 restrictions.
When the items arrived I was able to fit without difficulty. No leaks!
Thanks UK Water Filters Ltd. for your help.
By Clive Betts on 14th May 2020
There was a little delivery delay due to Covid 19 restrictions.
When the items arrived I was able to fit without difficulty. No leaks!
Thanks UK Water Filters Ltd. for your help.
By Clive Betts on 14th May 2020
Overall
rating
Excellent service - arrived next day.
Easy to understand installation instructions and easy to install.
The filter takes all the nasty smells out of the water and tea finally tastes like tea!
Well done UK Water Filters - your follow up was welcomed.
Easy to understand installation instructions and easy to install.
The filter takes all the nasty smells out of the water and tea finally tastes like tea!
Well done UK Water Filters - your follow up was welcomed.
13th May 2020
Overall
rating
Good service - last year the water filters didn’t fit but this was sorted out straight away with no fuss.
13th May 2020
Overall
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Took much longer to arrive due to the corona situation. But am very pleased not only with the product but also with the customer service, who kept checking on me and offered to send another if it wasn’t received.
By Kelly johnstone on 12th May 2020
By Kelly johnstone on 12th May 2020
Overall
rating
Great business to deal with - personable and professional. Regular and timely reminders when filters need changing are very welcome plus auto link to the same / relevant product. In summary, quality customer service.
By Mike Aikman on 11th May 2020
By Mike Aikman on 11th May 2020
Overall
rating
products came very quickly when ordered and does the job!
By Aaron on 11th May 2020
By Aaron on 11th May 2020
Overall
rating
I had been looking for a replacement filter or my filter system since the company that fitted it must have stop trading. Found a few online £30. or more plus shipping cost. Luckily I found UK Water Filters Ltd. Excellent quality, fantastic prices - mine was approx £15 including shipping. Also friendly communication & fast delivery. What more can anyone ask for.
By Elizabeth Scarbro on 6th May 2020
By Elizabeth Scarbro on 6th May 2020
Overall
rating
Have always been pleased with the product and the customer service.promp at reminding but not pushy.I keep my filter on the floor rather than the side of the cupboard because it is easier to handle and service there
By Ruth Roose on 6th May 2020
By Ruth Roose on 6th May 2020
Overall
rating
Good product and price, fast service and it makes the water taste better. Bought 2 to take advantage of multi buy so back again in a year.
5th May 2020
Overall
rating
I have been a customer with UK Water Filters for the past 25 years and have always found them to be a very reliable company who supply reliable, good value products and provide an excellent after sales service. They respond to questions and queries promptly and have always resolved any issue that may have arisen efficiently. I have no hesitation in recommending the company to anyone who is looking to purchase a good quality water filter that works really well and provides excellent clean and chlorine-free water. The difference in taste is amazing.
5th May 2020
Overall
rating
I had a couple of questions that were answered quickly. Ordered filter and housing, delivery time was good due to the current situation and staffing level. Easy to fit and the water look and tastes better already. We live in a very hard water area so the 12 month filter should last for a few months. Thanks for your help.
By Martyn on 4th May 2020
By Martyn on 4th May 2020
Overall
rating
Having just purchased an under sink water filter system I wanted to share my views . Despite the difficulties , worries and the uncertainties of coronavirus U.K. Water filters are continuing to provide excellent customer service and support, I must congratulate them in this respect.
Regarding my purchase of the above . My order arrived with free delivery and on time , it was excellently packaged . The water filter including its fixtures and fittings is of extremely high quality , well designed and manufactured in every way possible . Regarding the installation, this was relatively straightforward by following the very well produced instructions that came with the filter , I was particularly impressed with the saddle coupling that was easily fitted directly onto the existing 15mm copper supply pipe . I had no difficulties whatsoever with the installation apart from the expected aches and pains from spending an hour working in the cramped space of a kitchen unit , but at 74 that's to be expected I suppose. The final result was no leaks 10/10 from my wife and first class cup of tea ! And of course 10/10 to uk water filters also . Thank you .
By Peterhillcox on 4th May 2020
Regarding my purchase of the above . My order arrived with free delivery and on time , it was excellently packaged . The water filter including its fixtures and fittings is of extremely high quality , well designed and manufactured in every way possible . Regarding the installation, this was relatively straightforward by following the very well produced instructions that came with the filter , I was particularly impressed with the saddle coupling that was easily fitted directly onto the existing 15mm copper supply pipe . I had no difficulties whatsoever with the installation apart from the expected aches and pains from spending an hour working in the cramped space of a kitchen unit , but at 74 that's to be expected I suppose. The final result was no leaks 10/10 from my wife and first class cup of tea ! And of course 10/10 to uk water filters also . Thank you .
By Peterhillcox on 4th May 2020
Overall
rating
Excellent advice and service from UK Water Filters as always.
By Matt Brown on 1st May 2020
By Matt Brown on 1st May 2020
Overall
rating
I bought this to replace a Brita Inline undersink cartridge filter system now that Brita have stopped making replacement cartridges.
UK Water Filters website showed clearly how this system will replace the Brita system with useful videos to take you through the process. Ordering was easy and the item arrived quickly with all of the fittings required, even the screw in parts came with plumbers tape on them to ensure a water tight seal.
Fitting took me less than half an hour, including setting the water restrictor at a flow of less than 2 litres per minute and mounting the bracket. It was so simple that I was worried I had missed something! I emailed a picture of my work to UK Water Filters and received a quick response that all looked fine.
After a couple of days of use my family are agreed that the water tastes great. The teapot and our cups are free of scum and hopefully our newly cleaned kettle will stay free of limescale.
I'm really pleased to have found a cost effective replacement for Brita Inline and have no hesitation in recommending UK Water filters. A big thank you to Ed and Jon for being so helpful and answering my questions before and after ordering.
By J R Simpson on 1st May 2020
UK Water Filters website showed clearly how this system will replace the Brita system with useful videos to take you through the process. Ordering was easy and the item arrived quickly with all of the fittings required, even the screw in parts came with plumbers tape on them to ensure a water tight seal.
Fitting took me less than half an hour, including setting the water restrictor at a flow of less than 2 litres per minute and mounting the bracket. It was so simple that I was worried I had missed something! I emailed a picture of my work to UK Water Filters and received a quick response that all looked fine.
After a couple of days of use my family are agreed that the water tastes great. The teapot and our cups are free of scum and hopefully our newly cleaned kettle will stay free of limescale.
I'm really pleased to have found a cost effective replacement for Brita Inline and have no hesitation in recommending UK Water filters. A big thank you to Ed and Jon for being so helpful and answering my questions before and after ordering.
By J R Simpson on 1st May 2020
Overall
rating
Excellent service. I ordered originally online and thought I had made a mistake by ordering the wrong filter for our fridge/freezer. I had tried fitting them and discovered a different fixing at one end. Transpired that whilst the model numbers were similar between our old one and the new one, they were different. My mistake.
I called late on Friday afternoon and spoke to 'Leanne' the receptionist who promised that someone would call back (oh yeah?) By the evening, I had received an email from 'Ed' in customer services, asking for details of our issue. I explained and he returned the e-mail over the weekend explaining that whilst he could send the exact model number, they were exactly the same filter.
This caused me to re-examine the filter and I discovered that I had inadvertently left part of the old filter on the water pipe. (Confirmation of my ineptitude with all things domestic). Ed also was able to give some advice about re-setting the Filter timer. Highly recommended
By Bob Dewane on 28th April 2020
I called late on Friday afternoon and spoke to 'Leanne' the receptionist who promised that someone would call back (oh yeah?) By the evening, I had received an email from 'Ed' in customer services, asking for details of our issue. I explained and he returned the e-mail over the weekend explaining that whilst he could send the exact model number, they were exactly the same filter.
This caused me to re-examine the filter and I discovered that I had inadvertently left part of the old filter on the water pipe. (Confirmation of my ineptitude with all things domestic). Ed also was able to give some advice about re-setting the Filter timer. Highly recommended
By Bob Dewane on 28th April 2020
Overall
rating
A great service and the reminder email to re-supply the water filter with a simple 'click here to re-order' works very well.
20th April 2020
Overall
rating
I have struggled to find Samsung water filters that actually fit my Samsung model due to Samsung changing the keylock for their newer models
These filters are very good and fit my fridge and to ensure you have the correct one, lists the fridge model they will fit rather than just the filter reference which seems to change each time I need to change my filter
I highly recommend using this company for filters and will definitely use them in future for my filters
Thank you
By Jean Wilson on 15th April 2020
These filters are very good and fit my fridge and to ensure you have the correct one, lists the fridge model they will fit rather than just the filter reference which seems to change each time I need to change my filter
I highly recommend using this company for filters and will definitely use them in future for my filters
Thank you
By Jean Wilson on 15th April 2020
Overall
rating
I got the reverse osmosis system installed six months ago, and decided to leave it six months before doing a review,to see how it performed.
I have to now say I'm delighted with the quality of water this system produces; and so glad l got it installed. As for UK Water Filters, their customer service is absolutely first class, as they are eager to provide hassle free installation and answer any queries promptly.
I would not hesitate to use this company again, and would definitely recommend them if you are thinking in getting a water filtering system installed.
By Tommy on 14th April 2020
I have to now say I'm delighted with the quality of water this system produces; and so glad l got it installed. As for UK Water Filters, their customer service is absolutely first class, as they are eager to provide hassle free installation and answer any queries promptly.
I would not hesitate to use this company again, and would definitely recommend them if you are thinking in getting a water filtering system installed.
By Tommy on 14th April 2020
Overall
rating
They have supplied replacement filters to me for several years. Never had a problem, I would recommend.
By John Cooper on 14th April 2020
By John Cooper on 14th April 2020
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