Quick scene set - we did a newsletter run on MLS to our customers on behalf of one of our clients, unfortunately due to a technical blip the links didnt work
Doh ! - once we realised we contacted the client and appraised him of the situation, apologised and said we would send a second email run to our customers apologising for the error & of course letting them click through the links. Our email was titled - We owe you an apology
What i didnt expect was this reply from one of our customers
you do **** u call me 0121do1
Oh dear - having looked at his FREE listing with us and the 227 page views he has had recently, i guess he doesnt know that i get the last laugh & have deleted his details and blocked him from re-listing in the future
To counter this i did get several replies from people saying - No prob, or no worries & even a thank you.
I also get people who take our FREE listing and expect the earth - this is a basic free (get the word there, free) listing and complain the next day 'coz they arent top of Google, even those that put themselves in the wrong category shout at us 'coz of course its our fault they cant type or dont check their details of the FREE listing
- i dont mind helping anyone with anything,(and i do take dozens of calls) thats why im here but i do expect courtesy and a small thanks Clive does go a long way!Anyone have any similar stories?
