Word problem

By : Forum Member
Published 16th May 2013 |
Read latest comment - 17th May 2013

On one of our PCs, word documents sent to us from a mac do not open properly. There are random missing spaces between words, and the formatting can be weird.

i.e the first line above would look something like this
On oneof our PCs, worddocuments sent tous from a mac donot openproperly

However, the word doc opens perfectly on our other PCs, also using Office 2007.

Holborn Direct Mail
020 8683 7155
Comments
Hello

Thought I'd mention that I had a friend with format problems with document files on her Word setup. This document opened ok on my PC. Turned out that she had a virus on her machine. Some virus can slip under antivirus programs and this one had.

Anyway the only way to remove the virus was booting up on an external Linux antivirus disk and scanning and removing the malware. Hope this is not your problem as it is a hassle but might be worth checking.

I can give more details on the Linux antivirus disk if you need it.

Cheers

acuvic

Hello acuvic

Thank you for your reply. I'll get back to you if I need details on the Linux disk, but I think I should try a few other options first, fingers crossed.

Holborn Direct Mail
020 8683 7155

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