Customers are important too.. 26th February 2013 2:21 PM
Customer service is paramount to building a reputation in any business. Without it the phone won't ring. The majority of my business is from recommendation. So if I do not provide a great product and service then it means no business. I am always staggered the number of times I pick up orders after other companies have been in front of the customer and have not listened to what they want and had no time to sit and listen. I sell and fit blinds.
It doesn't take much to be interested in what someone has to say. Their bad service is my gain so hope it carries on.
It doesn't take much to be interested in what someone has to say. Their bad service is my gain so hope it carries on.