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A very common thing amongst these guys. They think we don't notice

I installed 2 x 1GB ram to my laptop last weekend, to replace the 2 x 512MB that were the originals. Since then, Firefox has repeatedly crashed. The only difference is the speed, the 1GB cards are 667 MHz whereas the 512MB cards were 533MHz. I thought they new cards would just slow to 533.

I have upgraded to FF5 and got same problems (but I miss the Google Toolbar anyway) so I uninstalled and removed all traces of FF and re-installed FF4. Made no difference. After a few hours it started crashing again, and crashes a few times an hour if i'm using the browser, it's that bad.

Any suggestions? I'm gonna put the old cards back in for now.

Followed closely by TJ Hughes!

Can you take 10 seconds (yep, that's about all it takes) to vote for my bezzie mate's daughter who has entered the Next Model competion?

They only need your email address and you can opt out of mailings.

Vote For Chanelle From Doncaster | Next Model Competition 2011 | Next Official Site

Chanelle is 18, currently at college full time and works in Tesco's part time.

Thanks!
Sandra

Well it's going to be in a long queue. And until the final logo is in my possession i'm not even going to schedule it in to the queue.

Well I didn't send anything since I posted this thread, and low and behold a letter arrived today containing a disk and some other info and a letter saying he acknowledges the timeframe "has slipped" and he will have to let me fit it in when I can.

It did occur to me that if I cease the chasing he will notice I am not contacting him and then may start to worry about getting his website - enough to prompt him to not leave it too long before contacting me. I hoped that might work and it seems to have.

Thank you, I guess you have said out loud what I am thinking, word for word.

It could also be a personality trait of being indecisive rather than an environmental or circumstantial factor! I would only know that if it carried on through the website design too.... into 2012 at this speed!

But the not knowing, and pointless me guessing what he's thinking, is hard to work around. I'm not going to keep chasing him as it uses up my time and seems to have zero effect anyway. He may reply with a "i'll ring you tomorrow" but then doesn't and goes awol, so pretty much waste of tme replying.

PS He has paid many hundreds, not just a couple. I think I am more concerned than he is!

I don't usually suffer with this but had a flurry of late.

As a result I have improved my terms to be much more precise about completion dates, and yes they all pay up front anyway. However many months down the line I may have a rise in my rates so I can't give work priced in 2010 at rates being charged higher sometime in 2011. So that's one point.

My quotation states the completion timeframes for all 3 items, so that in itself is an agreed contract as far as I am concerned.

Additionally, I schedule work to meet completion dates, making sure everyone gets their website on time, with just slight delays sometimes, caused only the client. Therefore if other work that wasn't finished on time, now impacts on my other future projects, then him suddenly coming back say next week, is not good for me. I have no large amounts of spare time in June for example. If it were the other way around clients be on ukbf beating their drum about their web provider not finishinhg on time!

I am quoting for completion timeframes based on work that is already scheduled in for the future, as a priority of course. Once we get started, I have a leniency added on to that of around 2 weeks for general delays, etc. which normally works out just fine.

This guy isn't just saying he is busy, he is simply just not contacting me to discuss it. He didn't say "I'm unexpectedly stacked out with work, can we put it on hold for one month and let's review it then?" in which case I would have agreed.

This is just dragging out and i'm expecting him to suddenly at some point, return and expect to pick up where he left off, as well as expecting a reasonable turnaround and completion time. So I have left it this long (now 3 weeks) waiting for him to make the next move (as suggested above) but I do also need to warn him there is a cut off date that means his delays are unreasonable in any sense.

He can't for instance, go awol on me for 6 months, then just re-appear to finish off. Anyone would expect 'reasonableness' to come into it. I can more than show how many calls I have made, how many chasing emails I have sent, how quick I have replied to him, and so forth, so i'm satsified knowing I have made every effort inso far that I am not getting heavy-handed, or setting any tension by sending formal or harsh/serious sounding emails. However and unfortuantely, very shortly the client will leave me no option but to draw a line in the sand and he will have to decicde.

I have 3 choices as I see it:

1. Do nothing more. The website order has breached the timeframe for completion already and has therefore effectively been cancelled by the client. I would however, like to know how many months over the completion dates, people think to be unreasonable.

2. Give him a revised date for completion that he must adhere to to get the 3 items finished so he doesn't lose out; but this is my final date and anything over this, he would be charged for, or give him the items in the state they stand as of that final date.

3. Keep waiting and do it all as best I can when he does decide to progress it, all at my own expense (impact/cost).

The thing to note is that all he has needed to do thus far is review and feedback on a logo and in what, 2-3 months, he hasn't managed that.

Anyway, lunch over, back to work and will have a think on my next move.

As the title, I have a client who has paid for a logo followed by a website design back in early March. I sent the first logo drafts on 23/3 and here we are in June, no further forward.

The guy is a really nice guy, runs a proper full-time business from a unit and had kept telling me the reasons for not getting back to me with feedback to progress, was due to him being very busy with work.

He just doesn't reply to calls or emails straight away - or at all sometimes - and when he does reply he makes promises to get back to me with the info but then doesn't, so him finally replying ends up being a waste of time.

This has gone on since the beginning and continued. I last emailed him to ask him to confirm a few things and he said he was free to discuss on the morning of 18th May so I asked him to call me then but not heard a bean since - 3 weeks ago.

At each stage we have managed to get to, I send him an update on the logo design so far, he then doesn't respond for weeks, I chase, he promises to respond then doesn't, then eventually does reply with some feedback, then rinse and repeat.

Anyone any ideas how I should approach this guy?

At what stage should I tell him he has over-run/breached our contract to adhere to the completion time frames I quoted him?

Logo design was 7-10 working days, stationery design a further 2-3 working days, and website was 4-5 weeks. So even minus all the BH we have had, we should have completed before now.

My quotes have since been revised to be very specific about completing outside of the completion timeframes. But for now, the current quotes don't state that charges may apply outside of these times.

I wouldn't be nitpicking over a few days or even 1-2 weeks over, but when it becomes more than a few weeks over, and we're barely into the first task, this to me is unreasonable. Would you agree or not?

Have you checked out the cost of a Regus virtual office before recommending it?

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