Gary provided a fantastic service from start to finish. We were promptly provided with a report after our Homebuyers Survey had been carried out, and that was followed by an incredibly helpful phone call to take us through the main areas of the report and gave us the opportunity to ask any questions we might have. As first time buyers we had a lot of questions - Gary showed a great amount of patience and made us feel really comfortable asking all the questions we had. Overall Gary was so professional and really approachable. I would highly recommend him and will use his services again in the future.

By Nicole Boyer on 20th October 2022

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As a first time buyer I'm not a expert on some of these matters for a homebuyer survey and have not yet completed my purchase, but GB Residential Surveys provided what I considered was a really thorough assessment of the house I was buying. They provided loads of detail and pictures across the property, and practical solutions to address the issues raised. They were always communicative and took time to have a debrief conversation after the survey was completed talking through their report and answering any questions I had.

By Nathan on 19th October 2022

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Booking of the survey is smooth. The survey report only took 3 days after the survey and it's comprehensive and with recommendations given. The wordings used in report are easy to understand. Surveyor Gary is eager to offer a phone call to explain the key points and any questions that I may have. Will recommend Gary's service without a doubt.

12th October 2022

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We cannot recommend Gary highly enough for the service he has provided. His report from the survey was prompt, detailed and clear. He offered a follow-up call straight away to discuss the issues raised and really took the time to translate into layman's terms the outcomes from his investigations.
In addition, and above and beyond the service we were expecting, Gary has remained available to us to check in and discuss issues as we try to find a solution with our seller regarding a quite significant concern that Gary had discovered at the property and detailed in his survey report.
In essence, Gary had saved us from being exposed to huge financial risk and continues to support us moving forward - we really cannot fault the service he has provided and remain so grateful for his input.

By Barbara on 11th October 2022

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This is the second time I've hired Gary to do a survey, and I'm just as happy as the first time. I certainly hope it won't be necessary, but I wouldn't hesitate for a second to hire him a third time. His work was exceedingly thorough and incredibly picky. He tried REALLY HARD to find problems with the house we're purchasing; fortunately, he was only able to find minor issues, but I'm sure if there had been bigger problems, Gary would have found them. (He found all sorts of issues in the first house he surveyed for me.)

I can't recommend him more highly.

By Chris on 6th October 2022

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Fantastic experience with this company. Gary did a very comprehensive survey and really went above and beyond in detail. Would highly recommend to anyone.

By Lorna on 15th September 2022

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Gary was professional and friendly and great to deal with. He provided a very thorough and detailed L2 survey report just a couple of days after his visit and also offered a phone call to go through the report with me, where he clearly outlined all the key things to be aware of and answered all my questions, no matter how small or daft! The experience has left me confident in the property I'm purchasing. Would happily recommend to anyone. Thank you!

By Nikki on 14th September 2022

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I almost put four stars above, in the "value for money" tickbox. Almost. But I couldn't bring myself to do so. The surveys Gary did for me were worth every pound. Gary was absolutely perfect in every way you want a surveyor to be: thorough, communicative, detailed, honest, kind, and happy to answer any and all questions. It was also a plain ol' pleasure talking to him. If you're hesitating due to cost, put his fee into the context of what you're buying. I doubt it will seem quite so expensive.

I could not recommend Gary more highly.

5th September 2022

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My experience of this company was brilliant from start to finish. From my initial correspondence with Martin to Gary’s excellent report at the end, all dealings with them were totally professional. Gary provided a very comprehensive and detailed report which provided us with so much useful information and it was very easy to understand, which was needed as first time buyers. He also followed up with a telephone conversation which again, was very useful. I would highly recommend Gary and the whole company.

By Sophie on 1st September 2022

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We have been very happy with the efficient and knowledgeable service we have received. Nothing has been too much trouble. We can not recommend highly enough.

By Robert on 24th August 2022

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Easy to organise and very thorough survey with lots of photographs which enabled me to raise several queries with the seller .
Would definitely recommend to others.

23rd August 2022

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Gary Bates was first class...he set up the survey via the estate agents carried out the survey on the date he stated, at all times Gary kept us updated on the progress of the survey

The survey was carried out quickly and we were sent an in-depth survey complete with full descriptions and accompanying photographs

The survey provided was second to none
I have absolutely no hesitation in recommending Gary to anyone

First class service ...value for money and a comprehensive survey

By Brian Janneh on 23rd August 2022

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Gary was incredibly response and detailed in his report.

He saw to me quickly and with 0 fuss.

This was absolutely as easy at it could be.

By Coby Jones on 22nd August 2022

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Buying a new build comes with the reassurance of a warranty and a fair expectation that the property you buy will be build to a good standard.

That said, as a first time buyer spending an alarming amount of money on a home and very much aware of some horror stories about new build properties, there was no way my partner and I were going to trust our own instincts or the word of a developer that our property wasn't hiding any nasty surprises further for us down the line.

As a result we enlisted Gary for piece of mind and the opportunity to get a definitive list of snags together to address with the developer.

Gary did a thorough and painstaking job, documenting everything as he went, and presenting an extensive report at the end. While there were some things we had spotted, Gary identified some things, such as they way some cladding had been attached to the front of our house, that we would never have spotted.

The result was a significant reduction in the anxiety of buying a new home, and a higher quality result as we identified and were able to remedy the issues Gary found with the developer. We highly recommend his services, and wouldn't hesitate to use him again.

By David C on 1st August 2022

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Gary provided a Very professional and affordable service for a homebuyers survey with an very detailed report that he delivered within 4 days of the inspection and even arranged a telephone conversation to go through anything we didn’t understand. Would definitely recommend and use again, thanks very much Gary

By Bethany long on 1st August 2022

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Gary is fantastic very professional and enthusiastic. Has made me feel a lot more comfortable with our ongoing purchase of a property. The report was very informative and Gary's follow up phonecall and debrief was extremely valuable with a good analysis of the property. Solutions and improvements were also discussed which was fantastic and has also made me feel right at home. ( well not yet but hopefully soon)
Thank you again Gary

By Nathan Searle on 1st August 2022

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Very prompt and timely communication, and carried out survey promptly too. Very pleased with service and would definitely recommend to others!

By Catherine Ransford on 29th July 2022

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I found Gary as skilful professional, helpful, and efficient. The home buyers survey includes very detailed information. All my questions were addressed. I am rating these services as 5 out of 5 and already remommended to my friend.

22nd July 2022

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Gary’s professionalism and enthusiasm to complete our snagging survey on our new build property was excellent, the report was very in-depth and clearly explained with numerous photos and detail descriptions. Thanks Gary will definitely recommend your services to our friends and family.

By Kennith chapman on 13th July 2022

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