Getting help with your tax query
In recent years, tax offices have either merged with local Job Centre Offices, closed, or are now dealt with by a central office. You can contact HMRC by calling direct by phoning the relevant department, the official numbers are all listed below.
The HMRC helplines tend be extremely busy, so it is advisable to try and steer clear of normal peak calling times like lunchtime or late afternoon.
A lot of questions can be answered directly by looking on the HM Revenue & Customs website.
Tax Questions and Queries
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Contacting HMRC
If you need to contact HMRC then below are some useful numbers. 0300 numbers are local call rate and form part of any inclusive minutes including mobile, BT or other fixed line providers.
Remember to have any required documents to hand, and be patient as waiting times can be 30 minutes or more in busy periods.
If you simply want to pay your tax bill, you can now do this online using your debit card.
Visit: https://www.gov.uk/pay-tax-debit-credit-card
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Individual Tax Enquires (ensure you have your National Insurance number when you phone)
Taxes Helpline: 0300 200 3300
Outside UK: +44 135 535 9022
Opening hours:
8.00 am to 8.00 pm, Monday to Friday
8.00 am to 4.00 pm Saturday
Best time to call:
Phone lines are less busy before 10am, Monday to Friday
For full contact details, visit the HMRC Website link below:
Income Tax enquiries for individuals, pensioners and employees
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Employer Enquires (You need your employer reference number when you call)
Employer Helpline: 0300 200 3200
Opening hours:
8.00 am to 8.00 pm, Monday to Friday
8.00 am to 4.00 pm Saturday
For full contact details, visit the HMRC Website link below:
PAYE and Employer Tax Enquires
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Self Employed Enquires
Self Employed Tax Enquires: 0300 200 3300
you need to speak to a specific office that deals with your area. The below link on the HMRC Website will tell where you current nearest one is, or alternatively contact the telephone number on your last correspondence from HMRC.
You can write to HMRC by using the address on the most recent letter from them.
If you don’t have an address for HMRC write to:
HM Revenue and Customs - Self Assessment
PO Box 4000
Cardiff
CF14 8HR
United Kingdom
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Corporation Tax Enquires
Corporation Tax Issues: 0300 200 3410
Most letters for Corporation Tax are dealt with by a single address:
HM Revenue and Customs - Corporation Tax Services
PO Box 29997
Glasgow
G70 5AB
United Kingdom
If you’re replying to a letter you've received about your Corporation Tax, you should use the address on that letter.
If any of the information on this page is found to be incorrect, please contact us and I will ensure it is updated.
For the latest information, you can visit the HMRC website:
