Oh, I have been advised by Just Search verbally on the telephone that 30-40% of their clients (possibly over 300 in the UK) have been hit by the google penguin update.
Just Search stance - Google moved the goalposts.
My Stance - Just Search have been building spammy links and getting away with it. I have a feeling that what they were doing was always against google guidelines and that JustSearch knew this.
Why I chose Just Search: They were Number 1 on Google UK for keyword "SEO" for over 5 years.
As such, I assumed that they knew what they were doing! Furthermore, they have clients like "Sports Direct", Sainsburys, Earnst Jones, and many more. As such, I believed that they were trustworthy and a decent company to work with.
Sales team: Very Good
Account Managers: I have had 4 within the last 6 months!
Quality of Links: Extremely poor
Quantity of Links: High and Spammy low quality links. I have received a google penalty for unnatural link building since taking on Just Search.
Position when commisioning Just Search: 1st and 2nd place for many of my keywords.
Position now: Some keywords do not even rank for google.
Contact with Just Search: 1. Requested a list of the links which Just Search have built for me - They were unwilling to do this.
2. Requested to speak with the Just Search Link building team - they were unwilling to do this.
3. Requested Just search remove ALL spammy links - They have yet to confirm 2 months later) whether this has been done or not.
4. Request regular updates from Account Manager. Received regular calls from accounts requesting to take payment.
Moving forward:
1. I am holding back any further payments to Just Search.
2. Just Search have almost bankrupted my company. I am about to seek legal advice.