... no, I'm not going to use the cliche that everyone may be expecting! I've been in business for 18 years now and I used to beat myself up for all the mistakes I had made. Now I realise that these were all part of my training programme (there's a great IBM story about that, but that's for another day).
The message I'd like to convey here is what I seek to convey to all my clients in my work as a finance director, trainer and coach - pay attention to who you are being when the inevitable challenges come up, as they are going to. Or to put it another way, when something happens, take the time to respond rather than react. And learn from it...
Jeremy Devlin-Thorp
