Are Cold Callers Becoming More Aggressive?
Got to admit that on the home phone I only get automated sales calls. You know, the ones that start "Do not hang up! This is not a sales call!" He hasn't sounded any more aggressive of late. VirtuallyMary
Cold callers, hate them myself. I can understand about the targets they have to reach etc but if i want something i have a telephone, a lappy, a mobile, a yellow pages , thompsons etc....get the idea? Why should i have something try to forced on me when if i want something i can shop around for a good deal for it.
“But business wise, I'll put up with cold calls, I'm always civil, and will politely say no thanks. But I agree, I've had a lot more aggressive type calls over the last few months. My biggest annoyance is the high volume stuff farmed out to Asian call centres, who start with the standard "can I speak to the person responsible for the telephone bill/elecy/gas" etc.” Yes. What part of "I'M NOT INTERESTED", don't they understand?  Holborn Direct Mail 020 8683 7155
“Cold callers, hate them myself. I can understand about the targets they have to reach etc but if i want something i have a telephone, a lappy, a mobile, a yellow pages , thompsons etc....get the idea? Why should i have something try to forced on me when if i want something i can shop around for a good deal for it.” Ah, I know this one. It was explained to me in very simple terms when my younger student self ditched the moral compass and did a stint cold-calling for a double-glazing firm. Training went as follows: "We're in the town centre, nice showroom, obviously open, there's people walking past all the time, existing customers come in and out, but how many people do you think have walked in through those doors and asked for a quote for their windows in the last year?" "errrm..." "None. And how many incoming phone calls do you think (receptionist) handles each month? Not including existing customers?" "errrrm..." "About three, and they're mostly people whose next-door neighbours have had work done. Very nearly all of our business is started by the calls made by this call centre. People think about getting some work done, they think about getting some quotes in, but they don't actually do anything about it until there's a salesman in their home... your job is to get the salesmen into their homes." VirtuallyMary
what exactly is a cold caller? may i know please?
A cold call is an uninvited sales pitch, normally via the telephone,and tends to be the reserve of call centres churning through data lists making call after call.. Where are you from Mark? I thought Cold Calling was a universal term, maybe its mainly a UK phrase?
We have been receiving the same sales calls from ADT (Security company) and some energy saving company. They even leave long answering machine messages. To bad that our anwering system requires you to listen to a portion of the call before you can delete. |
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