Qype

By : Forum Member
Published 18th February 2011 |
Read latest comment - 18th February 2011

Has anyone ever used them before?

I signed a client up with them the other day and was shocked although the service is great within 3 days I have been called about 7 times and had 2 voicemails.

Now I know making sales is very important but does there come a time when too much is well too much?

If I waned to have the premuim service surely I would of choosen it? I know they just like to help but is 7 too many?

I usually get called once and then maybe again a few weeks later never this many within a few days.

Discuss

Thanks,
Kevin.Wiles
Comments
Hi Headsocial,

Can you please send me a direct message with some more information about your account/listings? I'd like to look into this issue for you.

I'd agree that contacting you 7 times in 3 days is a bit much indeed and it is certainly not our intention at all, particularly if you did mention that you did not want to upgrade!

If you could send me a message please so that I can sort it out for you.
Thanks,
Geri

QypeBiz

I can't send you a PM do you have a email or soemthing

Thanks,
Kevin.Wiles

I just sent you a private message via this forum with my direct email address but if you did not get it, you can find me under "Geri Sancho" on the Qype site.

You can message me via Qype and I'll get back to you immediately.
Thanks,
G

QypeBiz

We had the same problem, but not in such a short time scale, the issue has been resolved now.

Mark Pitts

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