- Forum Profile
  
  Name: SynergyRoofing
  Joined: Oct 2013
  Posts: 4
  Thanks: 1
  Thanked: 1
  
  Private Message Me

Opinions on using 0845 numbers...

By SynergyRoofing : Business Start Up

Published 22nd October 2013 |

Read latest comment - 24th October 2013

Does anyone have any opinions or experiences with using an 0845 number they'd like to share ?

SynergyRoofing

Thanks

Comments

- Forum Profile
  
  Name: indizine
  Joined: Aug 2010
  Posts: 479
  Thanks: 165
  Thanked: 341
  
  Private Message Me

indizine : Forum Moderator
22nd October 2013 12:54 PM

Yes, avoid them.

So unuser-friendly. Costly on mobiles, etc is the number one factor, secondly, difficult to remember. Lastly, gives you the impression you are ringing a (dreaded) call centre, and may be passed around (usually are, guaranteed). Not good on any account.

indizine
indizine

Thanks

- Forum Profile
  
  Name: SynergyRoofing
  Joined: Oct 2013
  Posts: 4
  Thanks: 1
  Thanked: 1
  
  Private Message Me

SynergyRoofing : Business Start Up
23rd October 2013 1:58 PM

Interesting points, I've also heard people not understanding that an 0845 number is not a premium rate number and that 0845 numbers are not covered by peoples phone plans.

SynergyRoofing

Thanks

- Forum Profile
  
  Name: indizine
  Joined: Aug 2010
  Posts: 479
  Thanks: 165
  Thanked: 341
  
  Private Message Me

indizine : Forum Moderator
24th October 2013 8:49 AM

It's nor premium rate but it does get billed at 5p a min on landlines and 10p/min on a lot of mobiles. When you are on hold in a queue for 5-10 mins and then 10-15 mins with your query, usually with a complaint I might add, that's an expensive call.

indizine
indizine

Thanks

Thanks for this comment:

Thanks from: SynergyRoofing

This Thread is now closed for comments