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All of our athletes have been amazing this year, and as a nation we should be very proud of them.

About two years ago I started having problems with my Yahoo email and it repeatedly kept locking me out on my phone and laptop. I tried resetting the password, but it kept happening, so in the end I contacted Yahoo support, who just told me to reset my password. The problem never stopped so I simply ditched the problem email. Now it looks like I know the reason why  

I like the thought of the £10 meal deal. If they do the M&S Prosecco as well I'm sold!

Really not happy about bake off  

Is all publicity good publicity? 

There is a great article from the Huffington Post that sums up the customer service sentiment. It's a few years old but has some great quotes:

http://www.huffingtonpost.com/hulya-aksu/customer-service-the-new-_b_2827889.html

• 78 percent of consumers have ended a transaction due to bad service.
• Only 4 percent of dissatisfied customers actually speak up.
• Loyal customers are worth up to ten times as much as their first purchase.
• The probability of selling to a new customer is 5-20 percent, while selling to an existing customer is 60-70 percent.
• It takes 12 positive experiences to make up for a single bad experience.
• Negative interactions with a business are spread to twice as many people as positive ones.
• It costs over six times more to get new customers than it does to keep one current one.
• For every customer who complains, 26 others don’t speak up.

Years later it looks like attitudes haven't changed.

In answer to the original question, I can safely say no!

I use Bing, always have done, along with Yahoo (much to the derision of others). Mainly because I like the way the news is presented and I use their email.

That's why I work part time, gives me the balance I need. I love my work, but kids and home life takes priority 

It is odd though why revenue has reduced. I wonder if you are unknowingly over targeting a particular segment that is less profitable? Are recent jobs all coming from a particular source, like your facebook page, or another channel?

Lovely to hear your feedback John, I hope things go from strength to strength (parking tickets aside).