The following is reply received by a business traveller to his request for a copy of his hotel bill. Can you spot the error????
Dear Mt ST, Thank you for contacting Starwood Preferred Guest Platinum. I hope your day is going well. I have sent an email to the Sheraton Miyako Hotel Tokyo requesting the folio be sent ASAP. I am very sorry for the incontinence this has caused you. We appreciate your loyalty MR ST, to SPG as a Platinum member. I hope you enjoyed your stay at Sheraton Miyako. Best Regards, Cathy C. Associate, Platinum Starwood Preferred Guest Starwood Hotels & Resorts Worldwide, LLC