I don't suppose it's the best advert for a Courier firm, having to suspend collections as it's distribution centres are overwhelmed, especially when it is partnered with the likes of Amazon and Argos.
According to the Beeb, Amazon is unaffected as they use multiple couriers, or at least they are playing down any impact, while Argos admit it could affect any returns over the next few days.
Apparently the cause is a surge in Black Friday purchases followed by "cyber" Monday leading to a delay of up to 72 hours. Freezing collections will let them get back ontrack:
"By Monday we expect to resume our normal service. We would like to apologise for any inconvenience this may cause to our clients and their customers."
Be interesting how this impacts the firm moving forward, especially contract negotiations.
So is this just growing pains, combined with a busy time of the year and a couple of consumer shopping spikes? Or is it poor management that hasn't anticipated the busiest time of the year adequately and built in enough contingency planning?
At least it will give the PR department some damage limitation experience 
