Youngsters in call centres - 21st century slave trade? 24th February 2010 10:13 AM
“I think it's a good learning point, I learnt quite a lot from working for My Local Services”
“Kev used to be part of our salesteam.
Glad your time with us was worthwhile, if nothing else, if you managed to absorb some of Clives customer service kama, then that should help you along nicely!”
Glad your time with us was worthwhile, if nothing else, if you managed to absorb some of Clives customer service kama, then that should help you along nicely!”
One is feeling highly praised

I dont think we do anything here that every organisation couldnt copy - we are polite (on the whole) courteous when spoken to courteously but strive to offer a simple yet effective service - plain and simple - its not rocket science so why as a Nation do we accept such poor customer service

I believe in delivering a service that leaves the user feeling special. We rarely get complaints (no im not just saying that!) but we honestly dont, if we do we resolve it quickly and efficiently, not passing the call around 3 different departments, not leaving the customer on the phone, " I can make your problem disappear right now"

Im up for hire btw, Customer Service Support or Training - rates to be negotiated
