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As Linda has said, CAB is a good option, they are free and impartial, if nothing else they should point you in the right direction.

Citizens Advice - the charity for your community

Or, and I know Linda and others will say no, but me personally, I'd be tempted to talk to the Council, assume you have contact information from the letters they have sent, phone them up and start a discussion. They will want to resolve the issue and must have a course of action that can be followed. But that's just me.

Years ago we used to pay for a 3rd party analytics, but nothing compares with GA, and it's free!

If you monetize your site using any google advertising such as adsense, then you can link this into your stats, like wise if you run adwords campaigns.

It really has become an essential if not number one tool for anyone doing online marketing.

It can seem overwhelming, with so much information, but setting up a dashboard helps, so you can quickly view the info you regularly look at, number of visitors, conversions, keywords etc. Must admit, new version is slowly growing on me.

Always baffles me why people pay $10k for Urchin, the paid version of GA. Seems a lot just for the luxury of being able to host on your own servers and have a few extra bells and whistles. I think GA will keep me upto my eyes in enough stats for the foreseeable!

stop it... drool.....

You can smell them

Sorry databaselists, but we don't appreciate people just copy and pasting the same post from other forums, but you're not banned.. yet, so feel free to contribute.

Just looked at your site though, so you are selling an email database of 3.7 million records for

I suppose all the Offshore outfits in the Channel Islands are whats driving it, as they don't have to charge VAT for importing to the UK, or maybe that loopholes been plugged?

Don't want to turn it into a propaganda thread, but this is my current favorite:
headley court address - Google Search

It's nice to beat the NHS

Interesting documentary last night on BBC2 about Facebook and interview with Mark Zuckerberg.

For any UK peeps you can see it on iPlayer:
BBC iPlayer - Mark Zuckerberg: Inside Facebook

No doubt this documentary will work its way round the global satellite channels sooner or later for everyone else.

He actually seems to be a genuinely nice bloke, and completely non materialistic. Makes you sick

I get the feeling anyone over the age of 30 though wouldn't fit in Too many "yeah dudes" and chill out zones for my liking...

Interesting story from the Beeb.

"UK shoppers are embracing technology, and at a faster pace than many other countries, a survey of global shopping habits by KPMG has suggested.

Seventy-seven per cent of British shoppers prefer to buy goods like CDs, DVDs, books and video games online - compared with 65% globally."
BBC News - UK shopping habits transformed by technology, KPMG says

Great news for online retailers, not so good for the UK High Street.

Cheers Tomsk! I've put a fiver in the post

I think our major facelift in May has helped, along with the rebuild of the review pages, plus we seemed to weather the multiple Google Panda updates quite well, but overall traffic has remained fairly consistent. Got some big plans for 2012, so looking forward to pushing MLS further, and giving MLS USA a bit of much needed TLC

But it's nice to get some positive feedback so much appreciated, thanks!

Hmmm, afraid every streets got one, a neighbour with too much time on their hands.

During our house extension, we had multiple visits from Environmental Health after complaints from next door, visits from the Police, as a builders van was parked (legally) outside of their house, and finally solicitors letters...

Sounds like you have a similar neighbor. Maybe it's jealousy, or they are naturally mean spirited

But there are certain rules and red tape you need to follow if you are running a business from home, especially if you are receiving customers onto your premises, and as Clive says, the council will probably want to see evidence of employers liablilty insurance, and any other requirements.

I agree with Linda, maybe speak to your local Citizens Advice, or wait till you get the paperwork from the council, and if its bad news (it may not be), the CAB people can advise on a course of action, if the council haven't already outlined one.