Posts

Online Customer Support Usage. Poll 7th September 2011 9:34 AM
Probably the biggest area we get complimented on is our customer support, which is in its own way quite sad. The average expectation seems to be is you will get little/poor customer or after sales support from an online business.

Ever tried phoning Google?
Twitter not for me? 7th September 2011 9:26 AM
I cheat, we auto tweet some of the forum threads. On the rare occasion I log on to twitter, it's awash with spam and sales pitch.

Echo everyone else, don't worry about it, I think there are better more personal forms of social networking (forums, FB etc).

But with as with all forms of marketing, track your results. No point being a Social Butterfly for 8 hours a day while your business goes down the pan!
Good idea or not? 7th September 2011 9:19 AM
“Sorry to jump on the back of this but can anyone recommend the best place to get a free Adwords coupon?”

Not often you see them floating around without signing up for something, unless someone is willing to give one away...

Here's a good source, but you need to sign up with a product:
Free AdWords: How to Get 'Em
Google Explores Re-Ranking Search Results 6th September 2011 11:56 AM
Its an obvious direction for Google, question is, wonder how it will be broken down by weight in the signals, so will Plus 1's be worth more than Links, less? Will onpage SEO carry more weight than Plus 1's?

If only we could have a sneak peak into the algorythm
The end for Gaddafi! 6th September 2011 11:52 AM
“We now know we were lied to over Iraq and I suspect we're being told untruths about Libya. ”

Oh Linda, after seeing the news last night and all the dodgy MI5 docs that have turned up, how right were you!!
Isis on Twitter 6th September 2011 11:45 AM
Depends how personal or impersonal you want to make it. You can automate twitter feeds, so you can show twitter posts on facebook and linked in, plus you can show things like blog posts on linked in.

I tend to find Linked in fairly static, our twitter is automated, and our facebook page neglected

Nope, there's never enough time...
Starting a Business 6th September 2011 11:37 AM
“While I've got an Admin's attention whereabouts would I find a way to change my little icon away from the Question Mark - I'm pretty jealous of your "man sitting in a chair" ”

There you go, very nice
Isis Pet Care on Linked In 6th September 2011 11:22 AM
Interesting question. We often hear its a must have for businesses, but in reality, what does it generate?

For us, looking at our web stats, we get about 30 - 40 visits a day from Linked In, and its useful as a profile to point people to who want to see a human side. But Linked In over the last 12 months has been changing quite a lot, and to me it seems to be turning into more of a job board and spammy marketing tool.

Does get annoying getting constant spammy sales messages via linked in, but suppose you can turn these off.

Haven't used it for any marketing stuff myself, maybe one for the future
Starting a Business 6th September 2011 10:00 AM
“f this was beyond my 10th post we'd be laughing! I will return!)”

We will wait with excited anticipation!
“Recently signed up with Heart Internet for a dedicated server, and was very slick and efficient. Very impressed, and I'm not easily impressed when it comes to servers

Mind you, ask me again in 6 months....”

Bit of a thread bump there Biz Minds, but then saw my last post...

haha, 6 months on, dumped them and moved to Rackspace! Obviously was too easily impressed