TRENA FITZ2KLEEN - Profile

TRENA FITZ2KLEEN

Forum titleBusiness Partner
JoinedFeb 2010
Posts172
Thanks135
Thanked68
Latest activity 13th Jan 2021 12:27pm  
Business listing  


Recent Posts
2021 - New Year, new challenges 13th January 2021 12:27 PM
Sorry to hear that Trena, but keep the faith. Things will get better, let's just hang in there until the Spring.

Best to Mark.

 

Do you think things are going to improve in the Spring Steve?

I don't , I think we are in for the long haul with this one.

We are currently cleaning mass test centre sites throughout Warwickshire, initially for 6 months, but I recently read somewhere that due to the uncertainty of the vaccines, the testing is going to have to carry on well into NEXT year.

2021 - New Year, new challenges 4th January 2021 5:14 PM

I think we have adapted as well as we can to keep going through 2020.

Sadly, staff have left, (through their choice) and we are back down to minimal staff and using agency staff to fill in the gaps.

There's a long hard road ahead of rebuilding in 2021, but it's all getting totally exhausting.

The prospect of going back in to a full lockdown is welcomed, I think it should have been done a long time ago.

Covid19 Cleaning and Safety 20th November 2020 1:50 PM

During the current pandemic, there have been many 'Pop up businesses' offering infection control.

I have recently seen a post offering treatment using ozone and while this can be an effective method of sanitising, this should not be carried out by untrained operatives. Ozone is a very toxic gas which needs to managed safely to prevent damage to health.

The recent post I saw stated that 2 windows need to be opened for a minimum of 5 minutes. To use ozone safely, the areas need to be sealed and monitored to prevent entry for at least 4-6 hours to allow for the gases to return to a safe level.

This is NOT a sales post, the safety of members of our community is paramount to us.

We have recently been assessed and approved by Warwickshire Health Authority for our methods, experience and understanding of what we are dealing with regarding Covid19.

I also received praise for my informative blog throughout the pandemic https://www.fitz2kleen.co.uk/covid-19-specialist-cleaners-coventry/

Emailing previous customers - results 15th March 2016 10:09 AM

Thanks Steve

After 8 years you would think it would be easy wouldnt you lol?

Blogging is another thing, I have only recently added a blog page to our website 

www.fitz2kleen.co.uk/f2k-news

Something else to monitor closely 

So I finally took the plunge!

I dipped my toe in the water and sent out emails to previous customers.

I put them into 2  groups , 2 years or more and customers from 12 months ago.

Sent about 150 all told, so far only had 1 unsubscribe.

Will be monitoring to see if anything comes from it.

Do you have a marketing plan? 5th February 2016 10:56 PM

I know, I know and I beat myself up over it constantly.

 

Oh Trena, existing customers are your best leads!

You did our carpets years ago, so why haven't you emailed or contacted me since (as a business I mean)? I've gone cold now, forgotten who you are and not recommending you. Keep the contact, keep the relationship.

 

 

Stevie, you could never forget little old me, I always reappear! 

Do you have a marketing plan? 5th February 2016 2:22 PM

My problem is lack of marketing to our existing customers.

I have a mental block with following up and reminders etc, mainly due to the fact that I don't like receiving them, so assume my customers wont either.

I have a real issue with spammy emails and I think thats what it is. 

Shoot me now!

Do you have a marketing plan? 30th January 2016 5:07 PM

I've always though of them a bit like a business plan, all pie in the sky figures that we can only dream of, written down to sound impressive!

If I think something might work, I give it a try if not, then move on to the next bright idea.

I'm probably going to get eaten alive now and asked how I can expect to run a successful business with that frame of mind..... I often wonder that too! 

Do you have a marketing plan? 29th January 2016 8:46 AM

I'd love to see what a template marketing plan looks like. 

I like to think I keep on top of what works and what doesn't and alter it according, never had anything written down in stone though .

Ours was ok on both Steve