Why is it so hard to find someone to talk to someone who works in a communications company
All I wanted to do was clarify some international roaming options for our business options, as it's not clear on their website. A quick chat with a human being who understands how it works, and job done.
Instead, it is the EE wind up the customer with the most convoluted voice mail system in the world system
After a second attempt at sitting on hold and being told how important I was, and these incredibly high call volumes only seem to be happening today, with deafening crappy music, I gave up. Maybe a call back option would be nice EE??? Maybe even live chat, or how about employ more people...
Right descended into a rant and have now delegated the track down an EE employee to Clive who is now sat on hold while I ingest more caffeine...