Telemarketing - Good or Bad?

By : Forum Member
Published 8th July 2013 |
Read latest comment - 10th November 2013

Just reading this story whilst munching on my sandwich

BBC News - Nuisance calls must be stopped earlier, says ICO

How many sales call a day does anyone get? How many of you are TPS registered or even know what TPS is?

Dont get me wrong we have made our share of sales calls in the past but every single number we rang was TPS checked and opted in data - we no longer make any sales calls.

I have both my home & mobile numbers TPS'd as well as my direct number in the office. I made a complaint a few years ago when i received a call, got a compliant form sent out, not kidding it was 10 pages! i think now it is easier to complain and you can do this over the phone if you have the right info

In line with the article, we have to make complaining about this practice so much easier and actually do something to these firms that constantly flout the Law! But we all need to do our bit.

If you dont want sales calls, get yourself on the TPS register - it is free, but be wary of those companies that charge you,the free link is - TPS

There is a personal & commercial side so if you have different numbers make sure you get them all done. It doesnt stop all calls, but it does cut down a lot of them. If after 4 weeks or so you still get the calls, dont hang up straight away, get the company info & the callers name, you will need this when you log a complaint, be handy too if you can get their number, most will withhold this so it can be tricky to glean this!

Lets make unsolicited calls a thing of the past

Clive
Comments
I think the telemarketing has future, only if it changes a few things in its methodology with doing some more research before calling as one of them. I don`t like marketing calls, but when I have the time I listen and talk to them - one could learn much from such conversations,actually

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*Jumps on that bandwagon*

Technically, my home number isn't listed in any sort of directory, either online or offline, and yet somehow, I still get calls. Above and beyond the scam calls I've been getting again from certain countries...

What I would love to know is how they get our numbers if our Telephone company is the only people who know it? We also have a new law passed a while back where our sim cards need to be RICA'd otherwise we cannot use them. This opened floodgates of epic proportions because I now get calls and texts from banks, insurance companies, the works. Maybe we need a system like you guys have in the UK?

Thanks,
Dreamraven

I have some concerns the companies are selling information, but I cannot prove it. The other thing is that there is a system, which generates phone numbers

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I have some concerns the companies are selling information, but I cannot prove it. The other thing is that there is a system, which generates phone numbers

Yes and im told that TPS should block these but in reality they dont check. Also if the call originates outside of the UK TPS doesnt apply (well it didnt use to)

TPS is only an aid to cut down nuisance calls. The other way is not to give out your number - some companies insist so i either point blank refuse or use an old home number ( oops must have changed numbers and forgot to tell you ...) the only company that has my number is my bank & credit card company for fraud prevention!

Clive

Yes and im told that TPS should block these but in reality they dont check. Also if the call originates outside of the UK TPS doesnt apply (well it didnt use to)

TPS is only an aid to cut down nuisance calls. The other way is not to give out your number - some companies insist so i either point blank refuse or use an old home number ( oops must have changed numbers and forgot to tell you ...) the only company that has my number is my bank & credit card company for fraud prevention!

By the way, I think many people voluntary provide their numbers for such purposes, without even realising it.

I remember my first week at the university- a few guys on the street were asking freshers to sign up for a free piece of pizza and some draw- all they wanted was my name, my e-mail and my phone number

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By the way, I think many people voluntary provide their numbers for such purposes, without even realising it.

I remember my first week at the university- a few guys on the street were asking freshers to sign up for a free piece of pizza and some draw- all they wanted was my name, my e-mail and my phone number

Rookie mistake lol - i never stop for people in the street, door step callers/charities are politely told to go away or they are told i make my own donations to cancer charities

Clive

There are too many people and organisations asking for personal details and people keep providing them with information. I do not know how this could be regulated (if possible at all). May be companies acquiring such details such be registered with a dedicated authority, which guarantee this company will not use the info against your wishes.

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What I would love to know is how they get our numbers if our Telephone company is the only people who know it? We also have a new law passed a while back where our sim cards need to be RICA'd otherwise we cannot use them.

What's RICA mean?

There has been countless cases of rogue employees working in banking or mobile phone call centres flogging personal information. Regardless how much you protect your personal data, there's always some scumbag that's happy to sell it on.

Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

Here is a link from wiki that explains it.

What our government basically told us was that they use this new system to track criminals, which would help lower crime rates, yada yada.... The minute you buy a new sim card, it needs to be registered, regardless of which network you're using. If not, the sim is locked and you can't use it.

Thanks,
Dreamraven

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