Launched a wordpress website last Wednesday. Done the same as we always do, and the domain is with 123-Reg as are dozens of ours and our customers. We normally upload site to server and change nameservers and site goes live pretty soon thereafter.
Except on this occasion whilst it has gone live, no doubt about that, the customer cannot get it to display on his PC and instead gets the 123-Reg holding page.
Various other people and myelf can view it, even browsershots is returning it fine across the board except it did return 1 result with the 123-reg holding page. The url in the browser converts to show the IP address followed by the domain name. Client has most recent versions of FF & IE.
Today I went over to clients house and took my laptop on which I can view said website OK. I plugged his ethernet into my laptop and guess what, I got the same result as him!
Have I missed something here? Normally we dont have to do anything, but clearly at the clients end there is a setting that needs changing but i'm out of ideas.
We have checked firewall permissions, turned off firewall temporarily, made sure latest browser versions are installed (he is getting same result in FF & IE) and he even rang 2 IT guys and they couldn't offer an instant answer like "oh yes its your thingymajiggy just click x, y and z and reboot" and i've never come across it before either.
Any ideas?
