Call Center Scam - Calling from Windows.

By : Forum Moderator
Published 7th February 2013 |
Read latest comment - 4th March 2013

con artists.

In hindsight it may have been a good thing my pride did the talking.

I got a cold call this morning from a company that dealt with Viruses. The call came from another country (more than likely - the line was extremely bad). They give me this long story about how they have been getting complaints from other people in my country about viruses being downloaded off the net. The lady then asks me, are you near your computer - I'm working, so I say yea, is it powered on? (rolled my eyes at that one, I said yea again. "Can you find your start button for me please?" I click on my start button and she asks me what I see my computer, or computer. I ask her why I need to do this, she says to identify the viruses. I tell her that I am an A+ qualified PC tech and that my PC has no viruses whatsoever. Which she seems to ignore.

She then asks me to right click on computer and click on manage. which I do. But at the same time I'm distracted by a text message, and she thinks my PC's not running fast enough and she says "you call yourself a PC technician and your computer's slow?"
To which I then replied that I don't need to participate in this, and put the phone down in her ear.

So, armed with a few choice keywords, I go consult the Big G, and this is the first post I found. They try to get you to install software on your computer that gives them access to it. They ask you to pay for the software and it becomes sort of PC blackmail. If you don't keep paying them, they lock you out of your own computer and you cannot use it.

Now, going to go make some coffee and try some breathing exercises to calm down.

Thanks,
Dreamraven
Comments
Awww Sami, I can't believe you even gave them 30 seconds of your time!

Unfortunately these scum are prolific and international. Microsoft or it's partners won't phone you, and you haven't really won the Bolivian Lottery

Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

They actually had the audacity to call again. This time it was a man and not the same woman. Needless to say they got less of my time and red ears to boot.

Thanks,
Dreamraven

Have had them call at least 3 times in the last 12 months always from an overseas call centre as CLI comes up International/Unavailable or withheld, so I always wary when I get these calls.

As I had already heard of the scam and it was a quiet day, decided to play along, but not actually doing anything and asking all sorts of idiotic questions, after around 10 mins, they cottoned on that I was taking the mick and hung up.

The second time I answered the phone in Spanish, they hung up.

The third time a few short blasts from my ACME whistle ended the call, no call from them since!

Thanks,
MartinFamilyHeritage

The second time I answered the phone in Spanish, they hung up.:

Now thats just showing off, but I love it

Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

This Thread is now closed for comments