I haggle a lot lol. Recently, my Sky TV contract came to an end so, I would either need to pay the full price of £75.75 or remove bundles from my package to reduce my costs. I haggled with the Sky adviser, in the end, we agreed to a 60% discount off my package! I suppose it's okay to haggle with big firms such as, Sky but, with the much smaller firms or sole traders, it's not really worth haggling with and you as a business owner should stick to your guns, be assertive and ensure the customer pays the price that you are happy with ![thumbs up](/forum/images/emoticons/MLSthumbs_up.png)
Wasab.