mrb : Forum Member 9th January 2013 6:21 PM |
“.....But now explain that to a seasoned builder or accountant who probably gets a lions share of their work as word of mouth, and you will struggle to sell the professional online concept....”
Agreed. A lot of these industries are doing fine by word of mouth so whilst they could increase there customer base it's easier to go with what's familiar to them. It doesn't mean it's the correct approach though!
Yes - agree about the email addresses too!
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