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FaceBook a Tool for Business

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Published 22nd November 2010 |
Read latest comment - 26th February 2011

If you wonder why you need to have a Facebook page for your company's website, think about what constitutes a savvy marketing plan today. Facebook is a great revenue generator for certain industries and niches.
Like top-earning celebrities, companies need to be ready to do business anytime, anywhere, with any customer.

A Facebook Page thus provides you with powerful ways to generate awareness, connect with your customers, and build relationships with Facebook users. Pop artist Lady Gaga holds the record, having amassed 11.3 million fans on Facebook.

Maybe you're on Facebook and not sure what to do now that you're there. A company Facebook page is the perfect vehicle to send the message that you want to engage. In the best case scenario, both you and your employees are on Facebook, engaging with potential clients.

Facebook success in three steps:
1. Build a presence
2. Engage your audience
3. Spread your message

Knowing that your Facebook strategy isn't about marketing, the first message to potential customers shouldn't be a sales pitch. The quickest way to strike out on Facebook is to hit them with sales pitches and requests. Instead, pre-sell your potential customers by positioning yourself as trusted advisor. Demonstrate your authority and expertise. Engage them with status updates, video and notes. Answer questions.

Make sure they possess the right information to buy your products or services with confidence.

People also love articles and tips from the company CEO, notices about upcoming seminars and insider news.

Involve employees in your Facebook plan. Getting your entire company on Facebook can help create an immediate impact in your social presence online. You need more than one person to create a social brand.

Let each employee have a voice by having them set up personal accounts. Use incentives and bonuses to motivate your employees to share the task of taking care of the company's current and potential clients. Present it as a shift from email whose power social media has reduced.

The first step is to create a meet-the-team page. Provide a bio picture, so people can make a visual connection with each person within your organization. Also have links to the social profiles they maintain and are active in so clients can subscribe to their updates. The more clients that interact with your page, the more opportunities your business has to generate interesting social stories that can spread quickly through Facebook.

Post updates and respond to comments. Maintain a back-and-forth exchange. Have employees respond to each other's company-related updates. This shows that employees are involved and eager to connect.
Savvy clients read industry blogs and follow the people they like. Promote employees who write blogs by linking to their bio page and social media profiles.

Promote your page to Facebook users. On the site, Facebook Ads are effective at driving word-of-mouth marketing for your Facebook Page. Ask them to click "Like" on your page to increase the number of connections across Facebook.

Promote your page outside Facebook. Spread the word by encouraging customers to interact with your company's Facebook page. Download the Facebook Page Badge "Find Us on Facebook" to direct your customers to your presence on Facebook.

A Facebook tip sheet:
1. Update frequently. Keep your 'fans' current about what's going on in your world.
2. Don't push a message, but rather communicate with your market.
3. Have sharing widgets on your site: "Upload to Facebook, Tweet This!"
4. Become keenly aware of what people like to share on the web.
5. Deliver information that your clients want and expect. Don't change your focus.

It's not about the numbers. Building numbers for the sake of being able to say that you have 100,000 followers isn't the goal. It's about the activity. You're on the right track if the numbers grow along with traffic to your website
Comments
forum avatarvirtualoffice
7th December 2010 6:05 AM
Hi,

Nice and informative content written here facebook. Can anybody tell me facebook profile is indexed by search engine or not?

Thanks

virtualoffice

Hi,

Nice and informative content written here facebook. Can anybody tell me facebook profile is indexed by search engine or not?

Thanks

I think Bing will index profiles, as they have a relationship with facebook, but google will index fan pages. Also links on fan pages are follow links, as opposed to no follow links on the profile pages.

Stavros did a good post on FB marketing as well:
http://www.mylocalforums.com/offline-sales-marketing-pr/1860-facebook-marketing-search-engine-optimization.html

Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

forum avatarvirtualoffice
10th December 2010 9:45 AM
Hi,

Thanks @sjr4x4 for giving me information about facebook. This is great to adding links on fan page. Is there any process to putting links on fan page or its simple? Any advice welcome

Thanks

virtualoffice

Hi,

Is there any process to putting links on fan page or its simple? Any advice welcome

Thanks

Must admit, I'm no expert on fan pages, and personally I see more value from having the like button on your site, which is then posted to peoples walls with your URL.

We've only recently started doing this, but have already seen a sharp increase from facebook traffic, and the likes (or recommends in our case) get forwarded on. Heres a good example which seems to be going up daily:
Headley Court Military Hospital - Hospitals - Surrey

But ref the fan pages, one of the best examples I've seen is Stavros's Jobs Vitae page:
JobsVitae.co.uk | Facebook

To add more links onto the page, its a simple case of editing the page, and adding your links.

Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

forum avatarvirtualoffice
13th December 2010 8:57 AM
Hi,

Thanks @sjr4x4:- Actually I am using facebook for my website but I am not getting much traffic through this. I don't know why? Do you have any suggestions for me

Thanks

virtualoffice

Hi,

Thanks @sjr4x4:- Actually I am using facebook for my website but I am not getting much traffic through this. I don't know why? Do you have any suggestions for me

Thanks

You can't force it, its just another marketing avenue. Basic rules are the same, its just there are now more options.

The golden basic rule is content. Good content was always link bait, now the visitor has a variety of options to show his appreciation, either linking to you, giving a facebook like, stumbleupon, digg etc. All these provide positive signals to the search engines, and give you a better standing in the rankings.

Time will tell which signals become more important to which search engines...

Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

forum avatarKip FX Design
14th December 2010 12:14 AM
Self plug!

Here is one I set up this afternoon for latest website client!

Divas Beauty Salon - Wednesfield | Facebook

Graphics etc are all me too!

forum avatarmsslasers56
15th December 2010 3:13 AM
Self plug!

Here is one I set up this afternoon for latest website client!

Divas Beauty Salon - Wednesfield | Facebook

Graphics etc are all me too!



I'm all thumbs, mate!

forum avatarAimee
25th January 2011 6:03 AM
Well thats a big true....I really love my facebook account as it gives a huge traffic to my blog.Facebook marketing is a interestiing way of online promoion.

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