Google Places

Hi, Tomsk, I don't believe testimonials alone help. We rank on No 1 search position for "IT Support London" on Google Places, and often on position 1-3 on natural search position for "IT Support London" and normally on page 1 for "IT Support" nationally although we are a local business. I have had a lot ups and downs with places and a lot of this is well documented on forums.

Your places account needs to tick all the boxes, meaning, be thorough. It helps to refresh the content once in a while. Obviously feedback is important, but I don't believe it's everything. I have seen people who have 3 testimonials outrank people with 20 or more...

Pretty impressive

Shows the importance of getting those keywords in the title.

Thanks.

Steve, you have no idea the kind of nightmare I've had with Google Places. I believe that Google were making a lot of changes at one time caused my places account to completely disappear for a while. Another time, it had someone else's contact details for while...I think Google Places is now a lot more settled.

In "my opinion" I would not get too dependent as search/places being the main way to generate business. You need to have other methods or balanced approach. You can easily disappear from search or lose your ranking. It can happen to anyone.

What is the point if Google removes the reviews?