What a fantastic example of the power of Social Media, and a great lesson in reputation management  "More than 250 mothers descended upon an upmarket cafe for a "sit in" protest after a young woman claimed she was asked to breastfeed in the corner and then verbally abused by a waitress. Kelly Schaecher said she was preparing to breastfeed her daughter Sasha at The Park Street Caf
Makes me really wonder what the misunderstanding was, and what exactly happened to the waitress. She should at least have apologized herself and not left the boss to go it alone. Truth be told though, he did manage to turn the tables, giving away free coffee etc. and making that speech of his. That alone might do his business more good than bad I think. Thanks, Dreamraven
Very scary mothers protesting. I read about this in the press. Good on them for standing up for their rights. Although this might have been a positive one, I have found it can also work the other way. Did any of you ever watch the Channel 4 documentary "Attack of the Trip Advisors". I have also seen similar things on eBay where people are itching to complain about anything and everything and leave back reviews online. Ryan
“Very scary mothers protesting. I read about this in the press. Good on them for standing up for their rights. Although this might have been a positive one, I have found it can also work the other way. Did any of you ever watch the Channel 4 documentary "Attack of the Trip Advisors". I have also seen similar things on eBay where people are itching to complain about anything and everything and leave back reviews online.” Hell hath no fury like a woman scorned  (jokes)I can believe that people would do that though. I mean, if you think about it, anyone can take that negativity and change it into something positive. But it would only be for the cunning though. I don't think it would work for most. Thanks, Dreamraven
When it comes to social media, it is important to be persistent in order to get the right benefits. Moreover it is also essential to be 'social' and be receptive to the posts made by other people. RachaelJetkins
“When it comes to social media, it is important to be persistent in order to get the right benefits. Moreover it is also essential to be 'social' and be receptive to the posts made by other people.” I'm not sure I understand completely. The whole debacle was about mothers that protested and how they used social media to advertise what happened, which luckily led to a happy ending... Thanks, Dreamraven
It just goes to show how powerful social media can be and used properly can be a great benefit to the small business. A A Brooke
Well, they say that any press is good press. I'll bet that cafe is doing a roaring trade now thanks to all the exposure. FreelanceScribbler
It would be good to know if they have benefited from it or not. Thanks, Dreamraven |
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