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Introduction, Importance and Why be social?

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Published 28th November 2012 |
Read latest comment - 11th February 2013

The evolution in technology and variability in the purchasing patterns of buyers have led businesses to go online. Websites, online stores and what not, just for customer convenience. Why? simple, its because marketers know that there is no business without satisfied and happy customers. Well it has no doubt created ease for customers, but also has increased competition amongst businesses. Social media is said to be the only place where battle of the brands take place. Facebook, Twitter, Pinterest and other social platforms are where the rigorous efforts are put in.

My Question is what helps the business more?

A. Being social just to get sale and create awareness!

B. Being social for the sake of customer communication and making them a part of the organization!

JackD
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My Question is what helps the business more?

A. Being social just to get sale and create awareness!

B. Being social for the sake of customer communication and making them a part of the organization!

I think the idea and role of social media is to act as a communication channel, as well as allowing users to interact directly with your business, rather than using it directly sell.

Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

forum avatarrash001
14th December 2012 7:57 AM
In today's society where communication is constantly propelled with newest technologies, social media is playing an important role in spreading content and news. People who uses social media like Facebook and Twitter create conversations that make the news.

rash001

Communication these days plays an important rule specially in modern world of business. Going social is a big factor for you to get some edge to your competitors. The use of social media is the great way to share your content to others and that others will share it to others as well making your product popular.. DDDDDD

hope it answers

caleb23

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