Google Places reviews dissapeared

By linastylist : Forum Member
Published 6th July 2011 | Last comment 13th November 2011
Comments
I heard on a tech forum that google was getting in some legal trouble posting reviews from other websites and adding it as part of there reviews. I understood it as other review companies believed google was stealing their content, so google is now only allowing reviews for Google Places Pages that were only derived from google themselves.

Fun123

I heard on a tech forum that google was getting in some legal trouble posting reviews from other websites and adding it as part of there reviews. I understood it as other review companies believed google was stealing their content, so google is now only allowing reviews for Google Places Pages that were only derived from google themselves.

Actually these are Google reviews that disappear, not 3rd party ones

Thanks,
linastylist

Where is my Google place?
I set this all up (what seems like ages ago) then my entry was suspended, I half expected this as the title to my place was my Web title and not my business name. So I altered the titles and now for at least the last 4 weeks I have a message saying "account under review, please allow several weeks" ?

Should I just start the process again, or wait?

Paul Green

It looks like Google is trying to become too clever and thus actually creates pain for many businesses.

I suggest you open a new account and create your place from scratch.

Thanks,
linastylist

It looks like Google is trying to become too clever and thus actually creates pain for many businesses.

I suggest you open a new account and create your place from scratch.

I'm kind of leaning towards that.. it does offer me the opportunity to 'add another' maybe I'll try that one.

Paul Green

Actually these are Google reviews that disappear, not 3rd party ones

That is so crazy. I can't believe they are just falling off like that. Google isn't much help either when you contact them about anything. They usually give you some kind of vague answer that provides no resolution to your problem.

Fun123

I think Google are now encouraging websites to provide their own review and testimonial facilities which can then also be read by Google and displayed on Google places. For that they now provide the snippet code to help you.

However I don't understand what their point is

Thanks,
linastylist

Should I just start the process again, or wait?

It's a tough one, I'd hang in there, otherwise you will end up with duplicate, and that could cause you a headache later on.

Google Places can be a bit of a minefield, and they have made an awful lot of changes to design, style, reviews structure, the way directory links are shown etc.

I assume it's been a lot of re-positioning so they can slot it straight into their new Google Plus project.

Doesn't help us little folk though

Steve Richardson
Gaffer of My Local Services
My Local Services | Me on LinkedIn

It's a tough one, I'd hang in there, otherwise you will end up with duplicate, and that could cause you a headache later on.

Google Places can be a bit of a minefield, and they have made an awful lot of changes to design, style, reviews structure, the way directory links are shown etc.

I assume it's been a lot of re-positioning so they can slot it straight into their new Google Plus project.

Doesn't help us little folk though

Your right.
Originally I had waited that long for the validation code to arrive that I applied for another one, only for the original one to arrive the next day..

The system seemed to accept the code and everything was fine..

The only thing I can think that might have happened was that a local rival may have 'flagged up' the listing due to the wording as it was?

Now the name change is done, hopefully that's that.

This now is week 5 or 6 since I noticed so It may actually have been longer



Paul Green

The only thing I can think that might have happened was that a local rival may have 'flagged up' the listing due to the wording as it was?

What would actually benefit everyone is to get notified about something like this if happened. And I think it should be Google's responsibility to let you agree or argue with the flag.
Unfortunately it doesn't seam to be the case.
We are like sitting in a black box without of any controls, everything is decided for us.

Thanks,
linastylist

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